Pendleton Court Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds59
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2021-07-30
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare70
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2021-07-30
Is this home safe?
Is the care effective?
The effective domain was rated Good at the January 2025 inspection. No specific detail is available in the published summary about care plan quality, GP access, dementia training, or food provision. The home is registered for dementia and nursing care, which implies a level of clinical competence is expected and was found to be present. The previous rating is not separately recorded for this domain in the data provided, but the overall improvement to Good is noted.Is this home caring?
The caring domain was rated Good at the January 2025 inspection. The published summary does not include specific observations of staff interactions, resident responses, or examples of dignity in practice. A Good rating in this domain means inspectors were satisfied that staff treated residents with respect and compassion, but no direct quotes or observations are available to illustrate this. The home cares for a mixed population including people with dementia and physical disabilities, which requires staff to adapt their approach to different communication needs.Is the home responsive?
The responsive domain was rated Good at the January 2025 inspection. No specific detail is available in the published summary about the activities programme, individual engagement for people who cannot join group activities, or how the home responds to complaints. The home's mixed population, including younger adults with physical disabilities and older adults with dementia, means the activities offer needs to be broad and genuinely tailored rather than one-size-fits-all. The Good rating indicates inspectors were satisfied with responsiveness overall.Is the home well-led?
The well-led domain was rated Good at the January 2025 inspection. A named registered manager, Ms Anna Gretchen Selby, is in post, and a nominated individual, Mr Anoj Kochera, is identified. The home is operated by HC-One Limited, a large national care provider. The improvement from Requires Improvement to Good across all domains suggests leadership that has been able to identify problems and drive change. No specific detail about management visibility, staff culture, or governance processes is available in the published summary.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults over 65 and younger adults with care needs, including those living with dementia and physical disabilities. While dementia care is offered here, specific details about their approach aren't clear from family experiences. Given the mixed feedback about general care standards, families considering dementia care should ask detailed questions about staffing ratios and specialized support. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Pendleton Court Care Home scores 73 out of 100, reflecting a meaningful improvement from its previous Requires Improvement rating to a Good across all five domains. The score is held back by limited specific detail in the published inspection report, meaning several important areas cannot be independently verified.
Homes in North West typically score 68–82.Worth a visit
Pendleton Court Care Home, at 22 Chaplin Close, Salford, was rated Good across all five inspection domains at its most recent assessment, conducted in January 2025 and published in March 2025. This is a meaningful improvement from its previous rating of Requires Improvement, and the fact that all five domains achieved Good simultaneously suggests the improvements were broad rather than patchy. The home is registered for 59 beds and specialises in nursing care, dementia, and support for people with physical disabilities, across both older and younger adults. The main limitation of this report is that the published inspection summary contains very little specific detail. There are no direct observations, resident or family quotes, or specific examples to draw on, which means families are largely relying on the headline rating rather than the texture behind it. On a visit, focus on three things: how staff interact with residents in corridors and communal areas without prompting; whether the environment is clearly designed with people with dementia in mind, including signage, lighting, and calm spaces; and what the night staffing numbers look like for 59 beds. The checklist above sets out the specific questions to ask.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Pendleton Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Pendleton Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Compassionate end-of-life care in a Salford care home with mixed experiences
Pendleton Court Care Home – Expert Care in Salford
Pendleton Court Care Home in Salford provides residential care with particular strength in supporting families through difficult final journeys. The home cares for adults both over and under 65, including those living with dementia and physical disabilities. While some families have found extraordinary compassion here during bereavement, others report concerning experiences that potential visitors should carefully consider.
Who they care for
The home provides care for adults over 65 and younger adults with care needs, including those living with dementia and physical disabilities.
While dementia care is offered here, specific details about their approach aren't clear from family experiences. Given the mixed feedback about general care standards, families considering dementia care should ask detailed questions about staffing ratios and specialized support.
“With such contrasting experiences reported, visiting Pendleton Court and speaking directly with current residents' families could help you form your own impression of whether this is the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Pendleton Court Care Home scores 73 out of 100, reflecting a meaningful improvement from its previous Requires Improvement rating to a Good across all five domains. The score is held back by limited specific detail in the published inspection report, meaning several important areas cannot be independently verified.
Homes in North West typically score 68–82.Worth a visit
Pendleton Court Care Home, at 22 Chaplin Close, Salford, was rated Good across all five inspection domains at its most recent assessment, conducted in January 2025 and published in March 2025. This is a meaningful improvement from its previous rating of Requires Improvement, and the fact that all five domains achieved Good simultaneously suggests the improvements were broad rather than patchy. The home is registered for 59 beds and specialises in nursing care, dementia, and support for people with physical disabilities, across both older and younger adults. The main limitation of this report is that the published inspection summary contains very little specific detail. There are no direct observations, resident or family quotes, or specific examples to draw on, which means families are largely relying on the headline rating rather than the texture behind it. On a visit, focus on three things: how staff interact with residents in corridors and communal areas without prompting; whether the environment is clearly designed with people with dementia in mind, including signage, lighting, and calm spaces; and what the night staffing numbers look like for 59 beds. The checklist above sets out the specific questions to ask.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Pendleton Court Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Pendleton Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Compassionate end-of-life care in a Salford care home with mixed experiences
Pendleton Court Care Home – Expert Care in Salford
Pendleton Court Care Home in Salford provides residential care with particular strength in supporting families through difficult final journeys. The home cares for adults both over and under 65, including those living with dementia and physical disabilities. While some families have found extraordinary compassion here during bereavement, others report concerning experiences that potential visitors should carefully consider.
Who they care for
The home provides care for adults over 65 and younger adults with care needs, including those living with dementia and physical disabilities.
While dementia care is offered here, specific details about their approach aren't clear from family experiences. Given the mixed feedback about general care standards, families considering dementia care should ask detailed questions about staffing ratios and specialized support.
Management & ethos
Families who've experienced end-of-life care here describe staff who show genuine compassion when it matters most. During those critical final days, the home has welcomed extended family members around the clock, with staff supporting both residents and relatives through the process. However, other families report difficulties finding staff when needed, with long waits for basic assistance raising questions about staffing levels and responsiveness.
“With such contrasting experiences reported, visiting Pendleton Court and speaking directly with current residents' families could help you form your own impression of whether this is the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
